LEGAL
Website Terms of Use
Version 1.0 · Last updated: 16 October 2026
1. About these Terms
These Website Terms of Use (the “Website Terms”) apply to visitors using the publicly accessible pages of www.carlamarcos.com and other websites operated by Carla Marcos López, trading as Carla Marcos Hypnotherapy (“we”, “us” or “our”), where these Website Terms are displayed or linked. By accessing or browsing the website, you are asked to comply with these Website Terms. If you do not agree with them, please discontinue use of the website.
2. Relationship with our other documents
These Website Terms address general use of the public website only. Purchases, complimentary digital resources, downloads, streaming, courses and access to our client portal are governed by our separate Digital Products Terms of Sale and Licence Agreement, together with any applicable product-specific terms. The processing of personal information is described in our Privacy Policy and, where applicable, our separate Clinical Hypnotherapy Privacy Notice. These Website Terms do not replace or amend those documents. If a specific transaction or digital product is subject to separate terms, those terms govern that transaction or product.
3. Permitted use
You may browse the website and view its publicly available content for lawful, personal and informational purposes. You must not use the website in a way that is unlawful, fraudulent, misleading, harmful to others or likely to impair its operation or security.
4. Prohibited conduct
Except where expressly authorised by us or permitted by applicable law, you must not:
(a) attempt to gain unauthorised access to the website, accounts, servers or related systems;
(b) introduce malicious code or interfere with website operation or security;
(c) use automated means to scrape, harvest or systematically extract substantial website content for commercial exploitation, including for the development or training of AI systems;
(d) impersonate another person or submit knowingly false or misleading information through our forms; or
(e) reproduce or commercially exploit website content in breach of applicable intellectual property rights.
Nothing in this section restricts lawful activities that cannot legally be prohibited.
5. Intellectual property
Unless otherwise stated, the original text, design elements, photographs, illustrations, graphics, logos, branding and other material published on the website are owned by or licensed to Carla Marcos López and are protected by applicable intellectual property laws.
You may view website content for ordinary personal use. No transfer of ownership or broader licence is granted by visiting the website.
Any reproduction, adaptation, republication or commercial use requires our prior written permission unless permitted by law. Third-party names, marks and content remain the property of their respective owners.
6. Information and professional services
Website content is provided for general information and education. Descriptions of clinical hypnotherapy, hypnosis, neuroscience, psychology and wellbeing are not a substitute for individual medical, psychological or other professional advice, diagnosis or treatment.
Browsing the website, submitting an enquiry or reading its content does not of itself establish a therapist–client or healthcare provider–patient relationship.
Any professional clinical services are subject to separate arrangements and documentation. If you require urgent medical or mental health assistance, you should contact an appropriate healthcare professional or emergency service.
7. Accuracy, availability and changes
We aim to keep website information accurate and up to date, but content may be revised and may not always be complete or current.
We may update, suspend or withdraw parts of the website, including for maintenance, security or operational reasons. We do not guarantee uninterrupted or error-free access.
Nothing in this section affects statutory rights or obligations that cannot lawfully be excluded.
8. Third-party websites
The website may contain links to websites or services operated by independent third parties, including social media platforms.
These links are provided for convenience and information. Unless expressly stated otherwise, we do not control or endorse third-party content and are not responsible for their websites, practices or availability.
Your use of third-party websites is subject to their own terms and policies.
9. Responsibility and liability
You are responsible for using the website lawfully and exercising your own judgement in relation to general information published on it.
To the extent permitted by applicable law, we are not responsible for loss arising solely from your reliance on general website information where individual professional advice would reasonably be appropriate, or from events outside our reasonable control.
Nothing in these Website Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability or statutory right that cannot lawfully be excluded or limited.
10. Privacy and cookies
Our Privacy Policy explains how we collect and use personal information relating to website visitors and online services.
Information about cookies and similar technologies, and any available consent controls, is provided through the website’s cookie information and consent mechanism, as applicable.
11. Governing law
These Website Terms are governed by the laws of England and Wales, subject to any mandatory protections available to you under applicable consumer law.
Nothing in this clause deprives a consumer of rights or remedies that cannot lawfully be waived.
12. Contact and updates
If you have questions about these Website Terms, please contact Carla Marcos López, trading as Carla Marcos Hypnotherapy, at carlamarcoshypnotherapy@gmail.com.
We may revise these Website Terms from time to time. The current version will be published on the website with its updated date.